I spent the morning at a Starbucks in Cerritos, California, busily working on a proposal. After an hour I took a break, snapped a few pictures of my surroundings then tried to shoot off a 12seconds.tv video update via my iPhone.
But the update didn’t work. I tried again. No love.
So I posted a message via Twitter,
“Trying to send 12seconds.tv update from my iPhone but no workee.”-@jesseluna
I paused, then refreshed my Twitter iPhone application and there were two responses from folks at 12seconds.tv, including one from Sol Lipman, the 12seconds.tv co-founder. Two more responses came in seconds later.
Is your business or organization prepared to compete with customer service on demand? Sol’s is.
Here’s my 12seconds.tv post, third time was a charm: